Cancellation Policy

These T&Cs are a binding contract accepted upon purchasing any service, session, or membership at Reef Pilates Pty Ltd. Bookings & Payments All sessions must be booked in advance and paid prior to attendance. Walk-ins or unpaid sessions are not permitted. Cancellation Policy 12-hour notice. Late cancels or no-shows forfeit session + $5 fee. No Refund Policy All purchases are final. Sessions are non-refundable, non-transferable, and not redeemable for cash. Billing & Weekly Debits Memberships and packs are debited weekly. Clients must ensure the nominated card has sufficient funds. Session Length All sessions are 50 minutes unless stated otherwise. Membership Cancellation After a 12-week minimum term, a 2-week notice is required to cancel. Remaining credits must be used during this period. Afterward, unused credits expire and cannot be refunded or extended. Unpaid Sessions If a session is unpaid after 24 hours, Reef Pilates reserves the right to charge your saved card. Card Responsibility Ensure your saved card is current and has adequate balance. Repeated failures may affect your account. Membership Hold One pause allowed every 8 weeks with 7 days’ written notice. Membership holds incur a $2.50/week holding fee. Class Modifications Classes may be changed, cancelled, or rescheduled at our discretion. Reasonable alternatives will be offered. Attire Policy Grip socks and suitable activewear are required for all sessions. Cost of Recovery Clause Overdue accounts may be referred to a debt collector or legal firm. All costs, including agency fees, interest, and legal charges, will be added to the outstanding balance and are payable by the client. Agreement By making a purchase, you confirm you have read, understood, and agree to these terms. Contact All questions to be directed to: contact@reefpilates.com.au

Contact Details

• 8 Villiers Pl, Cromer NSW 2099, Australia

  contact@reefpilates.com.au